1. Acceptance of Terms
By accessing our website, booking services, or participating in a Caballeros Vacations experience, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. These terms apply to all users, including clients, site visitors, and others.
You warrant and represent that (i) you are at least 18 years of age and possess the legal authority to enter into this agreement and to make travel bookings with Caballeros Vacations, by any means, including our website, in accordance with all Terms and Conditions herein, and (ii) you are legally authorized to act on behalf of those you represent/your group and accept these Terms and Conditions on their behalf. Additionally, you agree to be financially responsible for all of your travel bookings (as well as for use of your account by others, including, without limitation, minors living with you) on behalf of all members of your group. You agree to supervise all usage of Caballeros Vacations communications by minors under your name or account. You also warrant and represent that all information supplied by you or members of your group transacting business with Caballeros Vacations is true and accurate. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited.
You agree that the travel services reservations facilities provided by Caballeros Vacations, shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. Separate supplier terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. You agree to abide by the Terms and Conditions of purchase imposed by Caballeros Vacations and any supplier with whom you elect to deal, or with whom Caballeros Vacations deals on your behalf, including but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services.
You understand that any violation of these Terms and Conditions (including without limitation any such supplier’s conditions of purchase) may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels, cruises, or automobiles, in your forfeiting any monies paid for such reservation(s) or purchase, and in Caballeros Vacations debiting your account for any costs Caballeros Vacations incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your travel bookings through Caballeros Vacations. Client authorizes Caballeros Vacations to book on third party travel booking sites to fulfill client’s travel requests. Client ratifies Caballeros Vacations actions on client’s behalf, including acceptance of such third party’s terms and conditions, which limit client’s rights, and client agrees to be bound by such actions. In the event of any inconsistency or ambiguity of terms, Caballeros Vacations shall benefit from the most favorable term(s) in each instance.
2. Agency and Limitations of Responsibility and Disclosure
Caballeros Vacations is an independent affiliate of Cruises and Tours Unlimited. As a travel consulting and concierge service, we work with suppliers (in-country ground operators, hotels, cruise lines, multi-line reps, hotel booking agents, tour operators) to provide our clients with the best service possible. As such, while the client works directly with us, any deposits or final payments are rendered to the supplier unless alternate arrangements have been made in advance. Caballeros Vacations does not operate, control, or otherwise provide the services of the independent travel vendors. Each of these supplier companies is an independent entity with its own management, and is not subject to the control of Caballeros Vacations. Client is advised that the suppliers whose names appear in travel documentation are those actually responsible for providing the travel services purchased, and consents to the use of those suppliers, and understands and agrees each supplier’s Terms and Conditions are contained in printed form and are set forth on their respective websites, which govern the transaction. The transportation, accommodations and other services provided by the identified sea, ground, and air operator suppliers offered are subject to the terms and conditions contained in the tickets, exchange orders or vouchers issued by them and/or their suppliers, including Terms and Conditions on their respective websites.
The suppliers are solely responsible for any travel products or services. The supplier’s terms, conditions and privacy policies apply to your booking so you must agree to and understand those terms. Your interaction with any supplier is at your own risk; Caballeros Vacations does not bear any responsibility should anything go wrong with your booking or during your travel. Hence, as the traveler, you agree that Caballeros Vacations acts only as agent for the traveler in acquiring transportation, hotel accommodations, cruises, sightseeing and other travel products, privileges or services for the travelers’ benefit, and on the express condition that Caballeros Vacations shall not be responsible for any act, omission, negligence, bankruptcy, insolvency or default of any supplier, company or person engaged in or responsible for any travel products or services, or otherwise in connection therewith.
Caballeros Vacations hereby disclaims any liability whether based on contract, tort, strict liability or otherwise, including without limitation liability for any direct, punitive, special consequential, incidental or indirect damages, in connection with the goods or services provided by any principal supplier booking through Caballeros Vacations office or through this website, including without limitation liability for any act, error, omission, injury, loss, accident, delay or irregularity which may be incurred through the fault, negligence, willful acts, omissions or otherwise of such supplier, or of any supplier or their respective employees, agents, servants, or representatives, including, without limitation, their failure to deliver or their partial or inadequate delivery of services, fuel increases, and other matters outside of Caballeros Vacations control, and you hereby exonerate Caballeros Vacations from any liability with respect to the same.
The Americans with Disabilities Act (“ADA”) is only applicable within the United States, and facilities for disabled individuals are limited outside its borders. A qualified and physically able companion must accompany travelers who need such assistance. Motorized scooters are unsuitable for many trips. Transportation services, including many tour motor coaches, are not equipped with wheelchair ramps.
Travel Management: Caballeros Vacations is only responsible for the management of trip elements proposed and booked by Caballeros Vacations. Any trip elements booked/purchased by the client must be managed by the client.
All trip elements booked by Caballeros Vacations must be changed, amended, cancelled, etc. by Caballeros Vacations. If the client takes it upon themselves to cancel elements of the trip that were booked by Caballeros Vacations, they may forfeit management of those trip elements, as well as be subject to the change fees outlined.